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Judy B.

Boynton Beach Florida

Contributor Level

Total Points
80

1 Review by Judy

  • English Elm

11/24/21

Bought a green rug from them and was sent a blue and grey rug. This company is the worse. If they make a mistake in your order u have to eat it. They did everyone they could to not me a happy customer in the long run after probably 50 text they told me they would not do anything for me. I have to keep the rug I don't want and did nothing. Customers beware. Hi

Tip for consumers:
Be very careful what they did to me should be against the law. A rug I can’t use and no refund

Products used:
The rug I ordered sets in the garage now because they wouldn’t take it back. Blue and grey and I ordered Lite green said blue and grey ruff was actually what the green looks like

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English E. – English Elm Rep

HI Judy, We're sorry for what happened, we truly understand how frustrating it is to get the wrong color. Colors available on the website have their designated codes, It would be best to confirm the colors along with the code through sending a question or inquiry on any of our social media accounts, and we'll definitely be happy tom assist you.

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