Judy B.

Recently I did a huge total home project to get our house ready to sell. I was able to go online and order what I needed and pick it up with ease. (I could have had it delivered but my supplies were needed the next day and I picked them up at the store on the way to the house.)
Sometimes I was unsure how much or what sizes were needed, so I ordered more than I used. Returns were made easy too. It saved hours of walking all through this huge store and I will definately use this online service again.

I've been using Amazon for years and have always gotten great service and returns are made easy. This past year I signed up as a Prime customer and really appreciate the savings on shipping.

We forgot to cancel our free trial period and didn't realize we were being charged $39.95 per month until 4 months had passed! I called expecting to get a lot of flack, but the representative (Jude) was very kind understanding, and gave us a full refund (minus the $5 promotion which was what was what we signed up for). They have good legal documents if you need them, and better yet, back up their offer. Can't beat that! Thank you Rocket Lawyer!