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Judit S.

Contributor Level

Total Points
83

1 Review by Judit

  • Houzz

5/22/18

I bought the wrong size rug on the weekend (Sunday). Tried to change the order after 3 hours (still Sunday) and was not able to. The rug cost $380 they charged me $84 for the return, although I sent multiple emails asking NOT TO SHIP.
Houzz is great if the item you buy works for you, but if it doesn't work they kill you on returns. They charged 22% of the item price on returns.
DONT BUY IF YOU ARE NOT 100% sure it will work!

Judit Has Earned 3 Votes

Judit S.'s review of Houzz earned 3 Very Helpful votes

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