Developed in part with a grant from
the National Science Foundation

Judith Y.'s Profile

judithy4

Reviewer level: 1

Level 50% complete

1 Review

0 Votes

0 Very Helpful

0 Funny

0 Fraud Buster

0 Great Find

0 Well Said

0 Fans

11 Profile Views

0 Firsts to Review

Member since: April 2017

1 Review by Judith

Booking.com

Booking.com

4/21/17

I booked a hotel via booking.com. Admittedly I was told there would be a 25% charge for cancellation. Fair enough! But I didn't want to cancel, I only wanted to change the date because our travel plans had changed. Booking.com were supposed to have contacted the hotel, to see if they would waive the charge. I don't believe they did this, as others in my party were able to change the booking they had made directly through the hotel without charge. I would never use booking.com in the future. One disgruntled, dissatisfied, never-to-return customer.

Judith hasn't received any votes.

Judith Has 0 Fans

Judith is Following 0 Users

Similar Reviewers on SiteJabber

carissag5
4/27/17

Unlike Hotels.com and Priceline.com that are extremely intuitive for consumers to use, Booking.com hides the...

barbulescum
4/27/17

Booking.com says that, after you book, the booking is 'guaranteed' - it isn't. even after the hotel/apartment...