I am very upset not being able to get ahold of you- This is the 2nd order I've placed this month & I don't have a cell phone for the 30 % off discount. My brother wanted his College & now he wants his high school, he played BB for both. Can I get the discount please?
Thanks for reaching out to us.
After taking a look at your account, it seems the buyer did not provide valid tracking for your order, and we've refunded it for you.
Please rest assured that when a seller fails to follow our guidelines, they receive strong selling penalties. Our system detects this and applies the penalty automatically.
Thank you for choosing Tophatter and please let us know if there is anything else I can help you with!