I placed me order and was given a date to expect the blinds. Weeks later I rec'd notice they weren't going to arrive when promised and I was given the opportunity to cancel my order, which I did. Weeks later I got a notice that because the part causing the delay had been delivered, I couldn't cancel my order because they couldn't return the part. I asked why this was my problem. The blinds were sent anyway and, mistaking them for my Select Blinds (5 stars), I opened the box. Ooops. I never got a response after I asked why this was my problem and don't expect a response now. The blinds are going to the dumps. Bull$#*! company. My bad. Select Blinds customer all the way!