I had forgotten to post my friend's birthday card so decided late on Thursday to send flowers. The website was clear and accessible and the choice quite spectacular. The process of ordering was simple and took only a couple of minutes. I received emails confirming my order and dispatch. The next day my friend rang to say thank you and was delighted with the selection and freshness of the flowers (not like some other florists, she said). Serenata will be my first choice in future. Thank you.