My family stayed at an Airbnb rental that had a KNOWN NATURAL GAS LEAK! The six of us are fortunate to have survived. AND, Airbnb wouldn't even talk to me about the issue. If anyone asks us, we would highly recommend NOT patronizing this company. Your next of kin may regret your decision if you do. Action that resolves an issue to the CUSTOMER'S satisfaction is the only path for a company that cares about the safety of their customers.