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Return flight booking made on April 13,2018. Received notice of an airline-initiated schedule change on May 10,2018. Flighthub updated departure flight and advised they would contact me re: return flight options for my scheduled return from BC on May 22nd. No contact received, and no assistance when I called -- bottom line, no way home. I ended up having to book my own flight home departing from Vancouver, thus incurring additional expenses totalling $500. Flighthub has not responded to my requests for a return of the monies paid for the return flight. I did not cancel, as their policy is 'no refund' on cancellations.
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Went to check in for my morning flight in London and realized I had transposed two letters in my...
Good day,
Thank you for your message and your feedback.
Upon review of your booking, our records do not indicate you have reached out to our team.
Kindly provide any supporting documentation to the contrary to customercare@flighthub.com so that your file can be further reviewed by our Customer Resolution team.
We apologize for any inconvenience you may have experienced.
Kind Regards,
FlightHub Team