Judith B.

I booked a return ticket with priceline from Uganda to Spain. First the airline reference number did not work and I eventually sorted this out myself by going to the airline.
With my return date looming my husband was taken seriously ill and hospitalised. I contacted the 'chat' on the web site. Not sure whether she was an android or a non English speaker. As she could not help me she suggested I phoned the toll free number in the USA. I explained numerous times that I could not do this from the UK.
I emailed the company to change or even cancel my ticket. I received an automated reply with the promise of a reply in 12 hours... Im still waiting.
Great when things go smoothly BUT life is not like that and I would never use this company again.