Judi S.

It would help if we could see the color on the bookcase and not just on a sample.

The product caused a hive/rash type reaction on my skin. Because I had to reduce the times I could use the product, it wasn't showing effectiveness. So I chose to return it before the 2 week trial period was over. However, this proved to be a very difficult process. After emails back and forth, they went ahead and charged my credit card. Without having told me in any emails what to do to return it. They just kept asking me to call them. I told them I prefer a paper trail (email trail) for my records, I didn't hear back, just saw the charges. Now, through a phone call, I find to return it and get the refund I need to pay for the shipping and handling back to them. On top of the S&H to receive it, my cost for a product I can't use was $24.05. That is absolutely ridiculous and I warn everyone that regardless of whether you keep the product or not, the costs are over the top. They want $89.95 and $79.95 respectively PER MONTH for their product. They don't send trial sizes, they send the full size then make you pay for returning it even if it harmed your skin. I say get over yourselves.

It should also be noted that they say they have not received any complaints of adverse effects, however, this hive/rash reaction my skin had can't be a fluke. There have to be others out there who had the same reaction, so I wonder how truthful they are being about this. I'm nothing unique, so how can I be the only one who got a rash from it?

I have been following an auction to get an idea how this works. I have found that sneaky practices are not only allowed, but apparently encouraged. It is considered fair practice to enter in the beginning of an auction, then not bid at all for days, then jump back in when it's down to 2 people. So it's encouraged to not enter much in the way of bids until the very end, then price out the people who have been in it from the start and have a lot of money invested in it and can't afford to drop out when they've put so much in. My observance has shown me this isn't an auction site I would want to participate in.