Judi R.

I was surprised to read so many negative reviews about Zulily. Ive made several purchases from them over the last few years and have been satisfied many more times than not. Ive ordered clothing (adult and children), shoes and home/kitchen accessories. Ive only had to contact customer service twice and each time the matter was resolved satisfactorily, even with their no return policy, and the reps were very courteous. I have noticed lately however that sometimes items are returnable.

Many of the items Ive gotten from Zulily have outlasted garments Ive purchased from the major department stores. Additionally, you can find items that are different and you dont find in department stores. I always get compliments on my Zulily garments.

While it can sometimes take up to two/three weeks to receive a purchase, after a couple of orders I realized this and just wouldnt order anything I needed right away. I have at times received my purchase in less than 10 days. Also, I adjusted to the fact that my entire order might not be shipped at the same time. But the things Ive ordered have been worth the wait.