Judi H.

I just got off the phone after speaking with Lori@ Big Lots in Statesville, NC. I'm fairly new to the area but have stopped at this store several times and I have always been waited on by Lori. Her service was always quick, friendly and curtious. Even when she had another customer she said she would be just a few min. Or she'd call someone else to help me. I knew from my first encounter, she was worth the wait. Even while she was helping the customer I could tell that she really knew what she was doing, was well trained and had a genuine caring, helping and respectful nature. Lori would answer all your questions plus give extra info about the furniture and ads going on and how to get the best price. She was also good at requesting some item I might like to accessorize without sounding pushy. She has been a joy to work with and speak with. Lori is a great asset to your company and I would love for her to be recognized for her great work and great customer care. Thank you, Judi Hopper