Judi G.

I ordered a product from the McHudson Farms website on June 8 and was charged on my credit card. The company name on the credit card statement said "Healthbuy". As of June 27, I have not received the product. I never received a tracking number or any notification of the product being shipped. Furthermore, it is very difficult to contact McHudson Farms or Healthbuy. Both telephone numbers for customer support go to a call center. I have called them 5 times. Each time I waited for at least 15 minutes. Twice I was disconnected. Last night, the person I spoke with offered a 50% refund and he said he would send out another shipment. I told him I needed a confirmation email and he said he would send it immediately. No confirmation email arrived. I called again today. This person said an error came up and he would have to escalate to a supervisor. I asked to be copied on his email, I asked for the supervisor's name, I asked for some confirmation of some kind... he would not comply with any of that. I have now opened a dispute on the charge with my credit card company. Based on my experience thus far, I believe both companies: McHudson Farms and Healthbuy are fraudulent and recommend that consumers stay far away from both.

I purchased an annual subscription for my daughter as a holiday gift. So far I am disappointed with Birchbox. I was sent an email to choose the box wanted for February. I sat down with my daughter today (January 30) to choose. The deadline was January 31. Both boxes say they are "sold out". You send an email telling a subscriber that she has a choice and provide a deadline but she has no choice at all. I don't even know if she will get a box this month but even if she does - it wasn't her choice.

The January box was fairly disappointing - very small sample sizes. I am sorry that I purchased this subscription for her. I wish I would have waited and just renewed her subscription to Glossybox in February for her birthday. I truly feel like this is a ripoff kind of scam. Yuck.