I was in the store for the FIRST day of the presale for the anniversary sale. They did not have the jacket i wanted but the salesgirl said it was available online. She tried to order it but it was sold out. I checked every day after that and it never became available until miraculously after the sale was over! Its available now for FULL PRICE. Contacted CS but they couldn't help me and gave me some BS about not being able to adjust the price. Closing my nordstroms account. Can't deal with scammers!