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1 Review by Jude

eSURRANTY

eSURRANTY

6/2/18

Avoid this company, look at AppleCare or another provider. I sent my iPad for repair on Feb 28. On Mar 26, a manager emailed my device was being returned. By May 2, I still had not gotten my devise and my emails got no response. On May 3, I got an email from a manager stating my device was not repaired (the same one that some 30-days ago the company said was repaired and being returned) because it was purchased outside the U.S. (not true brought it in PA). I asked for my device returned repaired or the original be returned with a full refund. Today, June 2, my device is not fixed; not returned; and no refund. I have a complaint filed with the PA and NV State Attorneys General. AVOID THIS COMPANY!

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