I love shopping in consignment stores. I been doing it for many years. I heard about thredup from an influencer that I trust very much. I was so disappointed with this company. First off, it's like what you ordered they don't even care about. I ordered one size and I got multiple sizes. (Smaller sizes), then, pieces of my dresses were missing. Description says all pieces included but it doesn't, when I asked for the actual pieces I wanted I had 3 people reach out asking what happened. No one cares about actually helping. I will never order, or refer anyone. Worst first time experience ever a waste of $200
Hi Judah, thank you so much for taking the time to share your feedback with us. We're really sorry to hear that you didn't have a great experience with your first order, and please be assured that we care about your satisfaction. Please send us an email to reviews@thredup.com with more details about your inquiry and the order number, we'll gladly assist you better from there.