Juan M.

On March 8,2019, around 5:30 am - 6:00 am eastern time, I made a purchase of three items and paid extra so it can be delivery within two days. I'm thinking the company is keeping up with my items and shipped them correctly. It's Tuesday and no items arrive, I check online and only one item was ship the entire time out of the three. I call the headquarters in California in spoke with Mike the supervisor, he was very rude and disrespectful. He did not care about the company standards or goals or meet expectations. He had me on speaker too while others can hear and laughing in the background. He could not seem to figure out what's going on or why the company made this mistake of not shipping all three items. He could not find no solution, it's not a error I made it's the company and he could not get anything done, yet, he calls himself a supervisor. The two items still have not arrived, they are expected to get here on March 25, two whole weeks later and I made the order on the 8th with the two day delivery. Mike made my experience the worst that I will no longer be a loyal customer to PacSun. I do not recommend!