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juanitam38

Juanita M.

Contributor Level

Total Points
200

1 Review by Juanita

227 Views
8/26/19

I ordered four pair of shoes from this company. They did not come for 6 weeks. When they did come they were cheap imitation material poorly made no insoles in them. I wrote a letter that night and repackaged them in the original packaging and took to the post office. At the post office they advised me it would be a lot cheaper to put it into one package which I did and mailed it back on July 1st. On August 20th I had not heard from them nor from PayPal about a refund so I contacted PayPal who told me they stand behind their policies. I sent them the copy of the letter that I hadn't closed in each package and the copy of the receipt from the post office where they were mailed back. I heard from PayPal today that they were denying my claim because the company said they never got them back which has to be incorrect because I never got them back here, and also because I did not have a photocopy of the address label. Of course I did not have it because six weeks ago I did not know that it would be necessary. So now I am out $141. I fully intend to cancel everything that I have with PayPal and will never use their services again either. Do not make the same mistake I did. Do not order from this scam company.

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