Juanita C.

I only wish I had come to this review site first to see all the poor ratings related to non-delivery. Like many others, I received an email notifying me that my order had been delivered today. No order received.

When I contacted RedBubble by Chat (there is no phone number and I see why with all the complaints), the representative said that sometimes the shipper will notify that the order was delivered, but it may still take 24 hours after the email notice to receive. This makes no sense.

I requested that they attempt to contact the shipper to find out the status of my order, and was told they could not do this. Then the rep went on to say that my package (to an office building) may have been left in the bushes by the deliverer. I said this is not possible as there is always someone in our office and our building is open. Then I was told that the order would be at the post office if not received.

That's it... I filing a complaint with the Better Business Bureau and I will take them to small claims court if I have to. I want my money back and not to mention that I'm disappointed that I did not receive the items ordered. The artisit is local and I'm going to call her and let her know about this. This is the worst business practice I have ever heard of. DO NOT ORDER FROM THIS COMPANY!