I received the wrong color purse; tried to get information that the item was correct, however, the color was wrong. Did not know whether to wait to receive correct item (I asked for an exchange item) and then return distributed item or return the item first. Now waiting for a response. Not very pleased with follow-up service.
Hi Juanita! We are sorry to hear you received your purse in the wrong color. We are glad to know that you have contacted us. Normally, we request for you to return the item first with an exchange. We will be happy to follow up with you via email. Thanks!