- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Its been a week! They havent re-ship my correct order yet! They always tell you need to wait stock check! And the stock check need to take 24~48hours! And its more than 48hours, they still say you have to wait until stock check done, now I believe why so many customer complaints about they got wrong item, cause it happened to me, until now, still waiting, couldnt do anything
I just called customer service, I dont even know how many days i will need to wait they ship out the correct item no offense, I will not recommend this website to my friends, cause they will not solve the mistakes they made, just let you keep waiting long time, and I dont know will they ship correct item or wrong item again
Definitely recommend LovelySkin.com to my friends, they pack your order very carefully! Good price, shipped fast. Will order my favorite products again
Thank you for your recent order and your kind review. We appreciate your patronage and hope to always provide you with superior service.
Sincerely,
Lisa Jensen
Director of Customer Care
Juan hasn’t received any thanks yous.
Juan doesn’t have any fans yet.
Juan isn’t following anybody yet.
Empty.
Dermstore sells items they don't actually have in stock and take payment. Then when you inquire...
Hi Juan, we truly apologize for the unpleasant experience. Please send us a direct message, we would love to see what we can do for you.