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I placed my order on December 12th and was told me order would ship in 2 days. It has been 1 week now and I haven't heard anything about my order. I called customer service but was left on hold for 30min. I used the chat method and waited another 25 min to connect with someone, only for her to say my order is being processed and cannot be canceled. Why can they not cancel my order if it hasn't finished processing? They are just a money hungry company that only want to sell and not satisfy their customers.
Tip for consumers:
For them to be able to cancel my order or at least fix my problem instead of just blocking me out.
Products used:
Snowboard
Juan G.'s review of The House earned 5 Very Helpful votes
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