J T.

They make great products, but the past few months they've become absolutely awful. When they ran into a problem with their printer, rather than contact customers about the delay, they said nothing, leaving people wondering for months where their merchandise was. Customer service is a joke, as they close help tickets without giving an explanation.

Then they FINALLY told customers what was going on, but only in a Facebook post, still not answering customer complaints on their website. They then "changed" their customer service system with a new Help button for sending messages. Apparently it's only a surface change, because I've sent half a dozen messages the past month and half and never got an answer.

They don't pay attention to their Facebook page either, as they never address any questions or complaints their either. I've now been waiting almost 5 months for one order, almost 4 for another, and finally had to file a PayPal dispute today to get a refund. Someone really dropped the ball with this company. Like I said, they make awesome shirts and posters, but the people running the company have no idea what they're doing. If they were just honest and upfront with their customers, they wouldn't have such poor reviews.