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j t.

1
Level 1 Contributor

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2 Reviews by j

  • US Postal Service

12/25/20

I am writing to thank you <3<3<3! Our post office - *******, woodside - has been infamous for having lousy service... but our experience today was the complete opposite. Our package had accidentally been addressed incorrectly - off by one number :( It was shaping up to be a real headache... we decided to ask our local p. O, *******, for help, without much optimism. They received us with a smile, and we watched as they all tossed ideas around... the supervisor, Mr. Saiful Islam (new.?), came & asked us to wait on the side while he figured it out. I was consoling my husband who was so very sad when, not five minutes later, Mr. Islam returned to let us know that the package was still on the truck, and they were going to come back to 64th street to deliver it to the right address! I was in tears. Not even bc of the package, but the whole experience... it's well-known that the workers at the post office are overworked, underpayed, & screamed at 24-7 by unreasonable customers. Not to mention - they risk their lives daily they staying open during a pandemic. The fact that they continue to try to help and to be a positive influence is nothing short of saintly. I really want to thank not only Mr. Saiful Islam & his trusty associates for completely alleviating our problem- but the usps driver who went out of his way to make this an incredibly special christmas. He even came up the stairs, bless him :) we were so happy and pleased to be treated so kindly... they truly made our holiday... it was our christmas miracle :) THANK YOUUUU! Peace

Products used:
this is the post office ... i’m just commenting on the service.

Service
Value
Shipping
Quality
  • ConnectingThreads

4/21/20

After ordering an EverSewn Sewing Starter Kit from Connecting Threads - i was so excited! It had pretty much all the basics i needed without having to comb the internet in a panic. When i called to confirm my order, the operator was kind, knowledgeable and didn't judge my lack of internet skills' :) They shipped the order at 6am the next morning- & it came in two days. Two days! I was thrilled. But! When i opened the box and reached for what would be my very first pair of fabric shears' (i had already announced - no one TOUCHES these!) i was dumbfounded... they were made of plastic, they were unbalanced, and by god- they barely cut thru pApeR. Utterly crushed, i called Connecting Threads- i thanked them for their swift & kind service - but then weepingly explained the scissors. They should be ashamed of themselves,' jamie from CT said, sympathizing. I thought - wow, she gets it. But i didn't know where to go from there. I mean, i'm not gonna return the whole box, so...? Jamie was nonplussed. "search for scissors' on our site." hm... ok. "do you see (insert fancy scissor name here)?" me->... yeah...?' "would those be good as a replacement.?" i couldn't believe it. I explained to jamie that they weren't comparable - that the scissors that came with the kit probably cost 3$ - she brushed it aside. "do you like these?"... like them?! They were beautiful! She said they would replace the scissors and they were sorry. It wasn't even their fault! I am beyond impressed with Connective Threads. Over the moon, if you will. During this time of such uncertainty and fear, their unexpected kindness and willingness to help filled me with joy and a new hope for humanity. 'Connective Threads-' not just a name... its a promise. They actually know how to make us feel it :) Thank you CT, thank you Jamie. Be safe, everyone xoxo

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J T.'s review of US Postal Service earned 0 Very Helpful votes

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