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Horrible company, I should have read these reviews before order I can't believe this kind of business still exist in this modern century, I got ripped off big time by dermstore,
Reminds me of online Nigerian scammer, You dont get discount what they advertise you, what they do is baiting you with discount code and will charge you more with adding more items without your permission. Also responsibility of thier error is all yours, and they don't fix this error,. That's how they make money with it, it's called scam,, it will start your nightmare from there
So Better stay away from this fraud. You won't get refund your or you need to put your hard work and time for it,
They have very professional system for scamming you. Seriously I think they should shut down business.
Dermastore charged me twice without permission I should have read all these negative reviews before I ordered from them, you will go through hell as I did,. You better stay away from this company, otherwise you will have horrible feelings and ripped off like Nigerian scammers online, this company is very sneaky, dishonest, bad customer service and they will bait you with discount code to get more money from your pocket, buy from other company. Also Thier products are outdated. I asked for unregistering my email from thier list, but They keep sending me ad with different email address illegally,
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Dermstore sells items they don't actually have in stock and take payment. Then when you inquire...
While we make an effort to offer the best promotions, some of our brand partners request to not participate. As part of these relationships, we respect our vendors' requests to be excluded from certain types of promotions. There is a disclaimer regarding the excluded brands at the bottom of every promotional email, as well as on our site. Occasionally, at the end of the checkout process, we offer additional products that complement your skin care regimen and boost your results. You may choose to add the item(s) to your order or to decline and proceed to your order confirmation. We will reach out to you in a private message to locate your account information and process the refund for the upsell item on your most recent order. You do not have to return the product it is your to keep. We apologize for any inconvenience caused.