I believe this website is fake and/or fraudulant! We have just been charged over a thousand dollars on something we didn't purchase. The bank is investigating with police and we'll be OK - but this site doesn't answer their phones and when you get an extension it says no one is there and they are unavailable. I haven't even used there site, but still would suggest stay away considering they don't have a dept or anyone that can respond to these charges... this is unbelievable and they should not be credible with such a large invalid purchase on our card that somehow got used online