Owner (Shawn) is in need of a 1 hour course in customer service. He complained about everything even before he arrived. Then, left without knocking on my door. Seems the placement of a car beside my driveway made it difficult to back his truck in. And yes, with a simple request the car would have been moved. Sadly, I often back my race trailer and F450 (approx 60' in length) into the same space with a car parked as it was the date of attempted install.
Shawn sent numerous texts complaining about this and that. Then name calling. Shawn clearly is a product of every kid gets a trophy. Because when he didn't get his way, he left. Taking his toy and walking away.
Check BBB for more info. Some interesting texts with other customers there.
Run to the next qualifeid lift installer. Because Lifts Plus Depot is not one of them.