Placed an order for my 88 y. O. HIGH RISK FOR COVID, disabled mother. Driver refused to deliver to her apartment door. As she was walking through the lobby she heard the driver, standing just outside the building with the external door wide open (letting heat out) say, "Come on, Grandma!" She got to the box, and he left. She was unable to lift the box. She was quite upset when she called me to finish what staples was paid to do, DELIVER MY PURCHASE.
Staples lost my business.