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J S.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since October 2010

  • Review

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1 Review by J

10/4/10
Please Please any one looking at with website beware!!!!

i bought a product from this company over the telephone and was mis sold the item, i was told when i ordered it if it did not fit i would be able to claim a full refund.

When my shower head arrived it was too big and would not fit on my arm so i contacted the company to return i was told to send it back for a refund.

I received a call from one of the sales people saying that i would have a pay a 25% handling fee which i was not made aware of and there is no mention of it on the website, they told me its in the terms and conditions but the salesperson said he does not know where and i have to take his word for it so take the refund or leave it. GREAT SERVICE!!!!!

They basically called me a liar as the saleperson does not recall me ordering the product from him even though it was less than a week ago and under the distance selling regulation still would not give me a refund.

If you want to be ripped off and run the posibility of loosing money please order from them but don't expect them to help you out at all.

SERVICE IS DREADFULL

J Has Earned 2 Votes

J S.'s review of Bathzones.co.uk earned 2 Very Helpful votes

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anneh2
5/19/10

Please be aware that Bathzones attempt to charge excessive handling fees on returned items (£90...

stuartr
8/24/09

DO NOT USE THEM!!! We are still waiting for £464 pounds, for a returned shower.