Thumbnail of user jrw68

JR W.

Contributor Level

Total Points
90

1 Review by JR

  • The Dress Outlet

11/30/21

thedressoutlet.com Their return policy is misleading. The day your package arrives file for a return whether you need to return it or not. You only have five days. Period. I'm stuck with two outfits I do not want that were never even tried on. NO returns after five days. Given our shipping and availability issues now, this is just not good business. I will not order from them again because of this, whereas I might have had this been stated clearly and handled differently. I'm reporting them to my credit card company, the California Consumer protection agency as well as the better business bureau and complaining to their corporate office.

Tip for consumers:
thedressoutlet.com Their return policy is misleading. The day your package arrives file for a return whether you need to return it or not. You only have five days. Period. I'm stuck with two outfits I do not want that were never even tried on. NO returns after five days. Given our shipping and availability issues now, this is just not good business. I will not order from them again because of this, whereas I might have had this been stated clearly and handled differently.

JR Has Earned 8 Votes

Jr W.'s review of The Dress Outlet earned 8 Very Helpful votes

JR Has Received 1 Thank You

Thumbnail of user marilous17
Marilou S. thanked you for your review of The Dress Outlet

“Yes this review is very true, absolutely ridiculous return policy, people don’t order from them!”

JR doesn’t have any fans yet.

JR isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kristya125
2/8/24

Sell low quality dresses for high price tags and have a very short return window so you're stuck...

Thumbnail of user christyt164
10/9/23

I purchase a pant suit for a wedding. It is VERY SPARKLY and it didn't fit right. I was trying to...