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1 Review by JR

StubHub

StubHub

2/17/19

Purchased concert tickets from Stubhub, was not aware until later that they were from a third party seller. The tickets were never made available for us to use. When asked why, Stubhub simply said that the seller had never sent them in despite having 2 years to do so. Stubhub then refused to contact the seller to obtain the tickets as it was "aGaInSt ThEiR BuSiNeSs PoLiCy". The manager for the night was Cristopher M. And he was less than helpful with anything we asked from him, and danced around every question we asked, at one point giving us reasons why we should continue to buy from them. There is zero accountability with this business, they failed to provide the services they promised and refused to take responsibility for any of their actions. There were about 200 other concert goers having issues with their tickets that night, all the ones near us were also from Stubhub, every single one. Will never be purchasing tickets through Stubhub again.

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