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JR S.

Contributor Level

Total Points
80

1 Review by JR

  • Joss & Main

4/27/21
Verified purchase

Terrible customer service. Ordered an outdoor sofa, table, and cushions. The sofa and table arrived (from Wayfair?), but the cushions did not. The confirmation email said the cushions were delivered, but they weren't on the truck. After spending 30 mins with customer service, the best they could do is to re-ship the cushions (appx 2 weeks) and offer me a 10% off coupon for my next order. If I would have known that I would have the frame of an outdoor sofa sitting on my porch for 2-3 weeks, I would have taken my business elsewhere. Don't waste your time.

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