Thumbnail of user jrg8

JR G.

Contributor Level

Total Points
84

1 Review by JR

  • UnitedHealthcare

4/30/19

Pharmaceutical & Preauthorization's
Takes your Premiums & Kick you right in the Berries.

I have never had so much frustration from an insurance company trying to get my medications, the preauthorization process which has already taken 4 weeks because they continually request one more thing from the doctors over & over. Then after you have the preauthorization's & go to fill your medications they deny the preauthorization number that they just issued you & tell you that they need to reevaluate the previous authorizations as a whole & your doctor now needs to make a direct call & provide the same information in order for United to issue a new preauthorization for the already preauthorized medications; have I lost you yet? Ya me too, as well as my Doctor being frustrated with United (they are now evaluating whether to accept new patents covered through United due to this garbage), my Pharmacy has had it with them, all have said they have never had so much problem with an insurance company. We are now going on two months in this review process for medications that I have been on for 10 years, something is wrong with their system. I don't have enemies but you know how they say "I would not wish them on my worst enemy" I would have to wish them on themselves. I was once on Medicaid & in my humble option these guys are 10 times worse, I WOULD NOT RECOMMEND THEM & would advise you to RUN THE OTHER WAY! JR Giles

Tip for consumers:
RUN THE OTHER WAY!!!

Products used:
Silver Health Plan

Service
Value
Quality

JR Has Earned 4 Votes

Jr G.'s review of UnitedHealthcare earned 4 Very Helpful votes

JR hasn’t received any thanks yous.

JR doesn’t have any fans yet.

JR isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user christianrb
3/21/24

I've been unfortunate to have UHC coverage, if you can call it that, at my last three places if...

Thumbnail of user dirtd1
3/5/24

OTC program gives you $40 to play with. But they don't restock popular items that are out of...