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JR B.

Contributor Level

Total Points
81

1 Review by JR

  • Carolina Rustica

3/20/18

We purchased a complete dining room set from Carolina Rustica. The Sales people were fantastic. Fast forward to the delivered product. Our sideboard arrived with a large scar in the velvet drawer lining under the silverware storage tray which we reported. The china and hutch arrived several weeks later. The china has a faulty switch which we still don't know if it will be replaced. When I cleaned the glass on the hutch, one of the curved doors has multiple scratches in it. My husband called customer service again and was told he sure calls a lot with complaints (3rd call, 3rd issue) and that once the delivery company leaves our house, they don't cover anything. LOVELY ATTITUDE. So I guess the answer to our scratched glass was we should have cleaned it while the delivery people were here. Won't buy anything else from them in the future.

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