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Experience: Clothing & Fashion

Member since February 2020

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1 Review by JP

I recently purchased a Lauren Manoogian bowl bag, which was supposed to be a woven cotton with some plastic in it. When the bag arrived, it had the look and feel of an ENTIRELY plastic item --- cheap looking and unappealing. When I tried to return it, following instructions on the order form that accompanied the item, Lauren Manoogian would not issue a return authorization because it was on sale. There was NO MENTION on the Lauren Manoogian site (item landing page or sale page) that suggested the item was a final sale. AS A RESULT OF THE HORRIBLE CUSTOMER SERVICE, SCAM APPROACH ON THE RETURN POLICY, AND CRAPPY PRODUCT I RECEIVED, I WILL NEVER PURCHASE ANOTHER ITEM FROM THIS DESIGNER AGAIN. Do yourself a favor AND STAY AWAY FROM LAUREN MANOOGIAN. Many designers fairlybhonor returns on a purchase with which you are displeased. AWFUL EXPERIENCE WITH LAUREN MANOOGIAN - IF I COULD GIVE HER ZERO STARS, I WOULD!

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