j p.

I never received my order. Several months pass, and suddenly I get an e-mail from customer service stating that they "tried to contact me via e-mail several times" (this is not true. I checked my e-mail thoroughly and found nothing besides the original confirmation and this new e-mail) and that my shipment had been returned as undeliverable, even though I had provided the correct address (which no other company that has shipped me things has ever had an issue with). I very nicely asked them to just resend the package. The next day I received a notification from Paypal that I had been refunded, and then one minute later an e-mail from customer supper saying "accounting just let me know they already refunded you sorry it's too late to resend" - obviously this was a lie, because the refund was it was timestamped literally 1 minute before. Someone was just too lazy to set up a new shipment. Also, how is it NOW suddenly too late when they waited 3 months to contact me in the first place? To add insult to injury, they took $10 off the total paid from my refund for "shipping", which was FREE in the original order. Are you kidding me? I am never ordering from these people again. They are incredibly unprofessional and blatant liars. Do yourself a favor and avoid this website.