Developed in part with a grant from
the National Science Foundation

Member since November 2017

  • Reviews 31
  • First to Review 14
  • Thank Yous 3
  • Fans 1
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About Me

We simply want what we ordered. What was advertised. A little care and magic would easily turn us into repeat customers. A free sample would transform us completely into loyal lifetime customers.

How I Can Help

I recommend using Paypal's offer to pay for your return shipping. Here is the link. https://www.paypal.com/us/webapps/mpp/returns Know this ~ paypal can do more. Ask to speak to a supervisor. Tell them about the Chinese scam and that the only way this will stop is if they protect us. Since they don't refuse to do business with these people. Then they need to pay for the return in full. If you can speak to someone like Michele who has been at Paypal for more than 5 years that is the way to go.

Interests

Incense, perfume, handmade soap, clothes made well, that feel good next the skin, washable fabrics

31 Reviews by OO

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Wanelo

Wanelo

11/9/19
I got this concerning WANELO -

We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which with WANELO that indicates the information within the red box above is available online. If your password was also compromised, that will be noted in the "Additional Info" section below. Please note, this is the password associated with the site where your email address was procured.

If the "potential site" information is populated, we obtained credible evidence that this is the possible site from which your email address and password, if applicable, were found and we recommend you change your password for this site.

If the "potential site" is not named, you should consider what sites you have associated with the "Monitored Element Email Addresses" and consider changing your password on those sites..

For example, if you set up an account with madeupwebsite.com (fictitious site for this example), you provided your email address to this site and established a password for this site.
Bath & Body Works

Bath & Body Works

10/30/19
As soon as I opened the box I knew the order was trouble. It wasn't packed properly too much space and emptiness. 2 candles shattered glass everywhere. The pumpkin pie candle was just nasty and smelled like old cheap fragrance oil. Strangely mealy. Like a butter fragrance gone bad. Mostly all the candles smelled cheap and not true scents. Only 2 decent items out of almost 20 that I bought. The lotions sucked. The body washes. Just all cheap fragrances. I don't know how they stay in business. I should have just returned the entire package as it was. That is what the order deserved. I couldn't believe with all the five star reviews of their products on their website how bad the scents were. For example one that is called THE STARS. They mixed wood with a candy scent. You can't buy samples either. They suck but they aren't a scam site, so I can't give them 1 star.
Fastchics.com

Fastchics

11/1/19
This is the name of the scam company behind all the websites that ripping you and me off. Here is a list of just some of the website.

CHIC V follows this certain protocol ~

New website using a different name everyday. Here are just a few of the websites ~
fastchics.comevaskiss.comfizaza.compopjulia.commostata.comlorencona.comjustfashion.comnoracora.comstylewe.comwotoba.compoplucy.compopkeep.comrikkishop.comsandkini.compopzora.comfashionnana.comadorenana.comunfadememory.comgoodsgreats.comfillezone.comchiclila.combelletaka.comchiceternal.comlofairy.comhelochic.complusizebra.comfairyume.comlovetomore.comjustfashionnow.comcoramoda.comlukkiy.comellafancy.combackvin.com

When you go to check paypal for example, to see information about the website you bought from you won't see that website name that you thought you were doing business with. It is all CHICV. They take pictures from reputable websites and cut off the heads of models. Cropping them out and slightly altering the photo they use these pictures as inspiration for the actual trash they send you. They make the cheapest knock off not even an attempt to make a good fake. They use different fabrics. They don't sew seams or even send the right sizes. You will notice if you order more than one item, they always back order and split the order. They understand how expensive return shipping is. They also know paypal policies of return and want to start the process of tiring you out. They will offer a percentage off for you to keep the order. I recommend using paypal's offer to pay for return shipping for up to 30 dollars. Ask paypal to give you help on this one Chinese scam company. Ask them this one time for relief. Tell them who these people are. That paypal shouldn't be doing business with known scammers. It really does depend on who you speak to and that you articulate the situation carefully. If you reverse search the images on their website you will see who they are stealing from. SUNDANCE catalog. Sweater magazines where they steal from home crafters that are just sharing what they made. Don't let them get away with it. They are winning right now.
Annie Cloth

Annie Cloth

10/30/19
ANNIE CLOTH

It's so casual and personal. Like the pictures of the clothes. So honest. A dove necklace. A cuddly sweater. BUT NOOOOO. It's a CHINESE SCAM COMPANY. They even have fake reviews. Refuse the package before it gets to you. Call your credit card company. Use paypal return shipping free offer. Because it's all a confidence game.

The real name of this company is CHICV think CHIC with roman numeral V. ChicV International Holding Company is behind all of the Chinese scam websites. Most Chinese people are honest. I recommend for cheap but fun clothes ALIEXPRESS. Read the reviews. If you don't get what you ordered they actually give you a refund. No return. They want your business. For example a ball for your dog that you buy on Amazon you can get direct for half that prices. Now back to the CHIC V - here are just some of the company names they use as shills or business fronts -

fastchics.comevaskiss.comfizaza.compopjulia.commostata.comlorencona.comjustfashion.comnoracora.comstylewe.comwotoba.compoplucy.compopkeep.comrikkishop.comsandkini.compopzora.comfashionnana.comadorenana.comunfadememory.comgoodsgreats.comfillezone.comchiclila.combelletaka.comchiceternal.comlofairy.comhelochic.complusizebra.comfairyume.comlovetomore.comjustfashionnow.comcoramoda.comlukkiy.comellafancy.combackvin.com

When you go to check to see information you won't see that website name that you thought you were doing business with. They take pictures from reputable websites and cut off the heads of models. Cropping that out they use these pictures as inspiration for the actual trash they send you. They make the cheapest knock not even attempt to make a good fake. They use different fabrics. They don't sew seams or even send the right sizes. You will notice if you order more than one item, they always without fail back order and split the order. They understand how expensive return shipping is. They also know paypal policies of return and want to start the process of tiring you out. They will offer a percentage off for you to keep the order. I recommend using paypal's offer to pay for return shipping for up to 30 dollars. Ask paypal to give you help on this one Chinese scam company. They do give people relief sometimes. It really does depend on who you speak to and that you articulate the situation carefully. If you reverse search the images on their website you will see who they are stealing from. SUNDANCE catalog. Sweater magazines where they steal from home crafters that are just sharing what they made. Don't let them get away with it. They are winning right now.
Everlane

Everlane

10/29/19
How many businesses these days actually have a model? EVERLANE does! Of course I am a customer of honesty who wouldn't be? This is their motto -

"Exceptional quality. Ethical factories. Radical Transparency."

I have found for classic basic clothes EVERLANE is the place to go. The problem is shipping takes forever. I ordered gifts for friends easily 10 days before a birthday. Still hasn't arrived. I'm embarrassed. When I went to see if it ever delivered I found the cashmere sweater I ordered for myself where you supposedly get to choose how much you pay - CANCELLED. Nice to know. I didn't cancel it. Nobody wrote to me or mentioned it. When you go to call them. Guess what NO PHONE. I guess that is honesty and ethics? Transparent business practices is phone service.

All of my early enthusiasm has deflated. I will be adding them to spam in e-mails. They will reach me like I can reach them.

EVERLANE falls short in the business of customer service. All awful is returning. Free shipping is not free shipping if I have to make a phone call and go through a hassle to return an item. No more sending gifts of Everlane either if they can't make a simple exchange or return.

They make for example a RE-CASHMERE sweater. LOVE the idea. But the reason I wear cashmere is that softness and when I got it? For me it was too scratchy. So now it is in a pile of to do's. They could have simply added a return label, but they don't. Hugely disappointed. I have to call them and print a label who knows what it will cost. I will get back to you...
Wotoba

Wotoba

10/2/19
There are a proliferation of scam Chinese companies. Each day a new website with the same pictures of tempting clothing that you will never get. There are some excellent articles out there. I recommend of course that you read my other reviews on SITEJABBER for actual tips.

This might interest you as well -

https://qz.com/655849/welcome-to-the-wonderful-world-of-chinese-online-shopping-heres-how-to-not-get-ripped-off/

We all need to band together an lobby paypal not to do business with these companies. They rely on paypal rules. This is my best recommendation. Return the items, paypal has an offer right now where they will pay for your return YES all the way to CHINA.

Here is a link. https://www.paypal.com/us/webapps/mpp/returns
It might be only 30 dollars but that will help.
Chiclila.com

Chiclila.com

10/1/19
There are about 10-20 new Chinese websites. It is a SCAM and you should be careful. They use pictures off of real clothing fashion websites and then send you almost anything. Size they pretty much ignore. Color, fabric. Do reverse searches when you can of the images to actually buy what you are looking for. If you do want to try for some crazy reason buying clothes from China, buy from AliExpress. You at least can get your money back and if you are careful about sizes you have more of chance of actually getting what you ordered.
PayPal

PayPal

9/30/19
The smartest people in the room used to work at Paypal. They picked up the phone and got you in and out. I loved them. I would tell them all the time you people are a dream. Now everything takes ages. The last time I said anything like that was over 5 years ago. The phones have become a bottleneck of repetitive interactions with recording and press this or press that. Let's say you open a case. You write everything out carefully. You supply a tracking number of your return. Everything should theoretically be handled right?

NO even though the return you made shows it was delivered. All very clearly typed out twice even, it can't be possible but it is happening that you are YET being asked AGAIN to supply a tracking number you already supplied OR ELSE. Now you have to go find the receipt because the seller is dishonest and won't admit they already got the merchandise over a 10 days ago. So you hunt down the receipt. You have to set up the scanner to scan the receipt that gives the information you already provided. You scan the receipt and now it asks you to type in the tracking number and upload the receipt. So you type in AGAIN the tracking number. Then you add the receipt to an upload cue but it won't let you upload. So you try again and again. Now five times later you take a picture so you can prove when they deny your claim that not only had you returned the merchandise that you attempted to upload the receipt that is just a duplicate of the information they already have.

Here's a real tip speak to someone who has been at paypal for more than 5 years. Speak to a supervisor. They do have power. They can handle things right away. It all has to do with who you speak to. Seriously. If you hit the jack pot and MICHELLE answers the phone, she will handle everything immediately she will even give you money for return shipping. She can do that. What a difference that makes. Paypal needs to rethink there changes and REPEAL.

They make tons of money off of us but they don't provide helpful accounting for year end. For example if you have to pay for something in Euros they won't tell you how much the exchange rate was or how much they charged you. You have to go in and try to reverse engineer it to report your taxes honestly. They don't want you to know how much exactly they are taking and they are NOT making enough evidently to actually do the work to inform you. Shouldn't there be an accounting of my fees?

Worse is you open up a case with a clear scammer. AND they won't protect you. Better to do business with a credit card company.
1password.com

1password

10/1/19
I was an early adopter of this software. I've been a customer for over a decade easily. Suddenly my license and extension stopped working today in my browser. I didn't do any upgrades. Now if I want to use the same browser I have to update to a membership. 3 dollars a month. WHAT A RIP OFF. I don't need this to work with my phone. I just need a basic program that remembers a few passwords. These people say they have 5 star reviews on Trust Pilot. You cannot trust that. Even 36 dollars for 2 years is steep for remember just a handful of log-ins. But for 1 year? No way. I can't even log-in to 1 password website after buying their software for some 12 years. That is how many issues I've had with them and how they complicate everything. Don't get started with them unless you have money to burn.
Blackorchidflowershop.com

Blackorchidflowershop

9/22/19
A dear dear friend, a person who treated me with such tender kindness when I was going thru a hard time in high school was very ill and had two surgeries. I wanted to get her something elegant she could plant in her garden. I needed to do it fast because frankly I was afraid she might not survive the operations. I looked for a local florist who specialized in orchids. I thought you can't screw up orchids. They can't put babies breath with that. I don't love it but it looked like a decent ceramic bonsai vessel and simple white orchids with just a blush of pink. They sent a basket of purple and yellow I am so upset I could cry. This was so important to me and this is worse than what I can buy at SAVON. I will never buy flowers again online and simply trust the company. I should have read the online reviews first without getting an actual photo sent to me before delivery. I'm calling my credit card company.
Wish

Wish

9/19/19
https://www.wish.com/product/5c3c626857ceb94f445e1440?
On the left you see what you really get. Sundance sells the top on right. WISH actually takes the picture off their website and cuts the head cut off. Strangely both pictures are on the WISH website. You are better off buying from one of the shops on Aliexpress. If you are looking for inexpensive clothes made in China at least they have a refund system. WISH will make you wish you didn't fall for their tempting pictures. Same people as HOMEGARDEN and friends.
Andy & Zoe

Andy & Zoe

9/20/19
Everyday a new website. Too bad they don't put this much effort into their clothes. Read my review of Noracora. https://www.noracora.com SAME PEEPS. Or Homegaden. My recommendation if you want to buy inexpensive Chinese clothes directly is buy from ALEXIPRESS. Do a search for sweaters or whatever you want. At least their is a modicum of protection if you can prove that the item is different from what is advertised. Another tip all the stuff on AMAZON that is plastic? Buy on ALEXIPRESS for 5 times less. You just have to wait longer. For example I bought a dog toy on Amazon for almost 10 dollars it is made in China. If I buy it direct I can get it for 1 dollar. If you are absolutely stuck on the idea of gamble buying you are better off doing it thru Alexipress. Watch the size charts.
Natori

Natori

9/19/19
I own a crazy number of Natori 2 piece pajama sets AND not for sleeping. I wear them for lounging, entertaining, gardening, to the beach, shopping, studying. Comfort is everything and I'm a bit of a homebody. So you might wonder why the 3 star rating? The fabrics are pretty damn good and washable. Nice against the skin, the polyester and the rayon hold up well, but it's everything else. The first 5 PJ tops all had the broken buttons. I don't know if they were machine sewn believe me I complained to NATORI why am I always changing buttons on new PJ's? The button holes, the mechanisms just are not functional. I kept wondering how they passed inspection to even get fabricated? Dumb tassels on the draw string pants that came off immediately in the wash.

The mentality of this company is perplexing. They should be able to do pajamas in their sleep. They have their own factory in Taiwan so they shouldn't have these kinds of issues. I imagine an addiction to complication. Even pajama making ~ their bread and butter, if we can just stick to that for a moment. Instead of one line they have 3 that I know of. The JOSIE is the cheapest, arguably to appeal to college students like me. The last two PJ's I bought were from JOSIE and they sucked. Cute fabric, at least the picture was. In person cheap, thin, a crusty metallic surprise one had gold the other silver (not visible in pictures), which would have been fine if they had at the very least fabricated it right. The sizing was completely off. The arms were too narrow not balanced with the chest size. The pants split after one wear. Seriously? I expect their sizes first of all to be uniform across the board. They aren't! JOSIE sizes are smaller which is fine but this is what I mean about Natori making everything more complicated. Then they have their regular NATORI line, which they sell directly and thru different departments stores. The Natori line after how many years in business should have quality pajamas that last. Sometimes it makes sense to buy from the Natori site directly, but only when there is a sale because their shipping prices are not generous. Then they have a third tier available which is 5 times the price of the regular line. Why they don't just stick to making quality and charging a fair price whatever it is I don't understand. The JOSIE pieces I might as well just trash. I don't know why I hold on to them. It seems unfair to pass them on to someone else on Ebay. Big boob and stick arms anyone? Will rip soon. So yeah I'm annoyed because they should have ironed this stuff out. Some of the flowery polyester pieces are just lazy looks for the elderly. Bring on the dragons where is the passion sometimes it just feels like they don't care. This predictable overall unevenness. My recommendation is to make sure you can return. Try it on, try the buttons. Check the size chart. I recommend the underwear, if you haven't tried their cotton BLISS, great quality they have a bit of lace and look sexy even after washing. Don't be put off by the polyester or rayon fabrics of their pjs and caftans, etc, they wash well and breathe in a way that silk doesn't. It was my mistake not to return the last two JOSIE pj pairs I bought immediately. Be prepared to do that. You are doing them a favor, in the long run, by not accepting less than mediocre garments. They can do way better. When they are good they are very very good. Read the reviews, be wary of sales. Buy on sale. Return.
HomeDepot

HomeDepot

9/15/19
Home Depot will send you in the mail a variety of tempting offers. For example USE THIS COUPON to get 10 percent off on your next order!! Sounds good but really it's good for them. First of all even if you have excellent credit their interest rate is the worst over 25 percent. That coupon is only good if you charge on their punitively priced credit card.

This is the type of business practice that keeps poor people poor. NO Social conscious. We need to stop this kind of behavior. This is unacceptable.

The small print tells the story, that the discount is only good good on one item, not your shopping cart that day, and there is a ceiling you can't get more than a 200 dollar discount.

One of the tricks they use so that you can't get that full 200 dollar discount is when they issue you a credit card and HONEY it doesn't matter how good your credit is they give you a paltry limit of a 1000 dollars. Guess who else does that for the same reason? AMAZON credit card. This is the worst chicanery. I recommend you all cancel your Home Depot credit cards. What is the point of paying so much interest ?

When I went to purchase a high ticket item and handed them the 10 percent off coupon, they used the coupon but miraculously my order was canceled. NO more coupon. It was spent. So when I went to reorder it was a nightmare. The Home Depot store agent said she would handle it herself not to worry. She would wait a few weeks speak to her manager and input the discount. Never happened.

The only time it pays to use the Home Depot card is when they have the 6 month offer. But you must read small print and make sure you pay it off before the 6 months is up. Make sure you don't buy anything else on that card. Make sure they raise your credit limit to a reasonable ceiling. They are in bed with Citibank. If you have a Citibank card or any other card you might go down the list with them of all the interest rates you have that are probably 7 percent less. Tell them your line of credit and you remind them of your glowing credit score.

I am surprised this is legal. I will be doing more research into this and I will hopefully have an update.
Noracora

Noracora

9/15/19
Noracora are the same people that brought you the internet shops Homegaden & Elegichic. They hide their address and are another China based scam site, sadly. Whoever designed the website has a great eye. Images are selected from around the internet and posted to their website. See my HOMEGADEN review for pictures. The entire website is an inspiration board. Evidently they take those pictures to their manufacturers and say just make as cheap as you can.

It is so much easier to do business honestly I don't understand this mentality. These are bright and capable people but they use all of their ability and time to steal.

The sweaters are luscious and collected from some of the finest knitting magazines. Rowan Magazine, black bunny fibers see that picture below is one of the sweaters for sale on both Homegarden and Elegichic. Not really for sale sorry. See Rowan magazine. Drool worthy. http://www.blackbunnyfibers.com/preview-rowan-magazine-54/

Here is a great tip if it looks too good to be true, do a reverse search image. Super easy. Drag a copy of the picture to your desktop, google reverse search image. Usually you just drag your picture back to the google window. This search will show you the origin of the item you are looking at. All of the other places that pictures has been posted. Find out who made it first. That way you might even be able to buy the real thing!

Another sign of a rip off website besides there being no return address is the models. Their heads are cut off. You might see a little chin, but another huge warning is the headless model.

I recommend if you want to gamble shop do it on ALEXIPRESS they do have a modicum of protection and some cool stuff. Check this shop out -
https://www.aliexpress.com/item/*******000.html?spm=a2g0o.detail.1000014.51.54734796rT1hPH&gps-id=pcDetailBottomMoreOtherSeller&scm=1007.13338.133222.0&scm_id=1007.13338.133222.0&scm-url=1007.13338.133222.0&pvid=11e9e7cd-442e-4219-bf32-87c6d6e9e2b1
HomeGaden

HomeGaden

9/15/19
Homegaden is the same internet shop as Elegichic.com. They hide their address and are another China based scam site, sadly. Whoever designed the website has a great eye. Images are selected from around the internet and posted to their website. See pictures below. Here is an example of one blouse they offer taken directly from the Sundance Catalog. Notice the horsey girl look. The entire website is their inspiration board. Evidently they take those pictures to their manufacturers and say just make as cheap as you can.

It is so much easier to do business honestly I don't understand this mentality. These are bright and capable people but they use all of their ability and time to steal.

The sweaters are luscious and collected from some of the finest knitting magazines. Rowan Magazine, black bunny fibers see that picture below is one of the sweaters for sale on both Homegarden and Elegichic. Not really for sale sorry. See Rowan magazine. Drool worthy. http://www.blackbunnyfibers.com/preview-rowan-magazine-54/

Here is a great tip if it looks too good to be true, do a reverse search image. Super easy. Drag a copy of the picture to your desktop, google reverse search image. Usually you just drag your picture back to the google window. This search will show you the origin of the item you are looking at. All of the other places that pictures has been posted. Find out who made it first. That way you might even be able to buy the real thing!

Another sign of a rip off website besides there being no return address is the models. Their heads are cut off. You might see a little chin, but another huge warning is the headless model. I hope the pictures attached are self evident. If not feel free to write me.
AliExpress

AliExpress

9/12/19
It would be unbelievably helpful if we could read and review individual store. We need that protection, that extra information. AliExpress is the wild west. They could take over the world with some minor adjustments. They must cater to international expectations for delivery of what is specified. Perhaps this is a cultural difference I don't understand. But this commerce, these interactions might actually bring us, our world closer together in a way that politics cannot.

The site suggests buyer protection but the reality is difficult. 24/7 Live customer service, is a robot by the name of Eva, who texts. Theoretically that is information I should be able to find on the website. Actually speaking to someone, I've never had that pleasure. There is a review system in place, but it is impossibly hidden. If you are unhappy and have a dispute you cannot leave a review. When you need to the most. The reviews you actually end up seeing are even more thin and undependable than Amazon reviews. Amazon reviews at least allow for length and you might do your own expert sleuth inspection to determine veracity.

Or run it through that website FAKESPOT have you tried that? PS it works on Sephora too. AliExpress on top of that has made some dreadful changes in the last few months. TEASER prices that go nowhere. (See example below pics attached.) So say you decide YES I want to pay 9 dollars. You hit the link which simply takes you back to the regular listing and prices that varied from the beginning from 10-12 dollars. Even then there is no 10 dollar option. Forget about the 9. You go looking for that 10 dollar option and try every permutation and color only to find, the more expensive 12 dollar configuration is the only price available.

LIZERUEE is an example of one shop but it is across the board. This particular shop advertised women's nursing shoes, they might have written unisex. Because these are really men's shoes for a wider foot. This is the problem with most of the shops on AliExpress, the information they leave out. There is a lack of scrupulous honesty and clarity.

That said the shoes are AWESOME COOL and light and comfortable and I love that they are leather. Better than Birkenstocks especially I'm coveting the pink ones. The plastic is really unusual and soft I hope it's biodegradable. The material is fantastic. The MAJOR problem is the size chart does not reflect what you get. For example a 42 shoe in the posted size chart is 26cm. The shoes that arrive are 29cm see pic. If you complain to the shop directly they tell you that is a standard and an acceptable deviation. ON WHAT PLANET? In other words they want you to take up your precious time to prove it. Take pictures, put it in writing, make your case. They know the size of their shoes is wrong. They don't seem to subscribe to the belief that if you treat people right that you will have customers for life. They don't seem to believe in loyalty. Maybe I am misunderstanding how difficult life is in China. What am I missing?

I would suggest that most of the reviews are useless and undependable. If you can post a review after a dispute that cuts out a huge portion of the story. AliExpress has shown a business model that cares more for their immediate bottom dollar than servicing their customers. They would make more money developing public trust. Huge thank you to Sitejabber and I would ask that we might do more reviews on individual stores on AliExpress, Etsy, Amazon, Ebay.

So far AliExpress has stepped in and confirmed that the size is wrong. They have asked me to accept a refund without returning the shoes. I accepted and ordered 2 pairs 2 sizes smaller than the size chart. I haven't gotten the refund yet, but I have it in writing and I want to trust them.

I wrote to the seller to try and make sense of all of this. I don't want free shoes. I want this business to succeed. I said write to me when you get the pink ones. I want to leave a 5 star reviews. I wish them the very best.
Mermadearts.com

Mermadearts

9/11/19
The magic and artistry of incense making is quite different from perfumery and I would suggest more dangerous. You don't have the immediacy of a testing strip. You can't add a drop later after an incense has dried, the mistakes are more expensive when a batch goes wrong... The mastery is that decision that must be made predicting how the incense will evolve from batter birth to maturity. Because it never comes out exactly like the wet batter. First the incense must dry and some materials fair better with age soaking up the gloriousness around them. Other incense materials are just better fresh. Then the variable of warming, heating, burning? A charcoal? That choice changes the entire ceremony and disposition. Nothing hippie-dippy about it. I made the transition myself from burning to a heater years ago when I recognized that my lungs couldn't tolerate the smoke. Even more poignant the incense was even better and more subtle when it wasn't burned. See this warmer I bought from the Mermaid great price great product. Get the liners too on Amazon.
https://mermadearts.com/p/incense-accessories/electric-incense-heater-golden-lotus
Not only is the mermaid a talented blender but you can buy excellent incense materials for making your own. Her AGARWOOD is gorgeous. Her LEATHER incense blend is a remarkable work. On the planet there are just a handful of seriously talented masters of incense, the Mermaid is a living legend. I feel so happy to share her with you.
Ayalamoriel.com

Ayalamoriel

9/11/19
What a huge disappointment from a great blogger and teacher. A lesson folks. 50 dollars for tiny pastilles that had no option to try first. I had searched for trial packs, no assortment pack either or just plain samples. Perfume samples yes. No on the incense. None offered and not even a tiny sample included in the order. Prices are almost double and triple equivalent, plus 15 for shipping. From now on, if can't return affordably, if there is no policy for customer satisfaction, or I don't have a previous relationship or know the seller's work, I won't take the plunge. I feel hungover and beat up from the experience. The seller completely denies that her "beloved" neroikh kneaded incense might have turned. I tried to ask if she would be making this blend again to make my point but she didn't answer. She offered that her art form is simply a matter of taste. I tired to point out that it was unpleasant and smelled like burnt candy and had none of the notes mentioned in her listing of ingredients. Seller would not address and was immediately insulting and arrogant attacking my English, telling me she has 20 years of experience. I tried to appeal to her to consider how she might feel getting a tiny amount of incense that smelled like a fragrance, only sweetness with none of the subtly advertised. All disappointing because I had bought perfume samples from her before, followed her blog. Written to her in the past and kept track of her travels. I asked if she might try the incense again to confirm that I am not simply try to be injurious, but she only discounted my impressions as abusive and meritless. I asked if I might return in a letter and sandwich the contents in foil. To save 25 dollars shipping. She said no and that she wanted me to send with tracking back to Israel. She said she would be very curious to try my incense if I could actually make something better than her. Seller said she never has and never will take a return but this time she will, because she never wants another customer like me again. And did I know I had made myself throughly unappreciated and disliked in the incense community? Deep sigh. She thought I should know that she spoke to a colleague about me not mentioning names of course.
Libertynatural.com

Libertynatural

9/3/19
I've had an obsession with essential oils since I was in high school and I buy from everyone. Even from distillers directly, say from India or France. In terms of all around quality, value, and service LIBERTY is one of my very favorite. Last month I ran out of Peppermint that I use in the kitchen, tea tree too. Not only do they keep away ants but the smell is so refreshing. A few drops and some alcohol on my countertop its like smudging the kitchen. OMG and good quality Lavender a few drops in the laundry is incredible. I have a list that I save up because LIBERTY has a minimum order of 50 dollars for USA customers and 100 dollars for international. The quality across the board is exceptional and fresh. I bought some sandalwood from them years ago that is one of the best in my collection. It isn't just their prices or assortment either, they have the most remarkable customer service. They are the kind of company that will call you if a product is back ordered. Or if you have an oil that has a special shipping requirement they will make sure to work with you in a way that shows consideration for your pocket book. Jessica was so thoughtful I spoke to her a couple of times.Then when your package arrives everything is immaculate, and clear, with the emphasis on the actual materials. The clean white labels, the secure tape, no gulping noise, a dark tinted glass bottle, with an eco insulation. There are some very good companies selling oils and they probably buy from Liberty as well:) My highest recommendation is LIBERTYNATURAL.

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