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Joy S.

Contributor Level

Total Points
80

1 Review by Joy

  • Fairy Season

10/12/18

Do not order from this company. I have been fighting with them for over 2 months to get an item I ordered and paid for. It never arrived. When I contacted them it was "just wait 2 more weeks" over and over. Until finally I had just gotten fed up. I said NO GIVE ME A REFUND. They refuse. We'll resend it. No, Ive already waited almost 3 mo. They argue and email me daily. "We'll just resend it" No how may times do I have to tell you I'll just take a refund. Now they've agreed to refund me but want to deduct a shipping charge from my refund. The shipping they say they paid to a shipping company that never delivered a product. This is between them and the shipping company. I never received a product. I expect a full refund. They are relentless with excuses and ultimately are refusing any refund now at all. I know it's tempting because the pop up and are so cute but Don't do it!

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