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Joy P.

1 Level 1 Contributor
  • 3 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Home & Garden, Shopping

Member since February 2020

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3 Reviews by Joy

I have bought two washing machines (on for my Daughter and one from me. I have also bought other appliances from this Company. I am so impressed with their service and delivery. The communications with them are second to none. Highly recommend this Company.
Have made first purchases from this Company. Wow what service. Had all the right sizes, quality was great and the speed of delivery amazed me. Definitely recommend this Company for on line service and range of goods.
Washing machine failed after 3 washes. This was in November 2019. After contacting them about problem, they said they would send a repair man out. Repair man said part that was needed was not even in Australia.
Christmas without a washing machine, numerous phone and email contacting achieved nothing. Raised a paypal complaint. Kogan wanted that removed. No way. Expected to package up machine, packaging was thrown away when machine was installed. Finally in February 2020 they picked up the machine and refunded our money. I bought a GE washing machine, no problems with it. Appliances on Line were fantastic. I will never ever buy from Kogan again. The treatment we received from them was disgusting.

Joy Has Earned 3 Votes

Joy P.'s review of Appliances Online earned a Very Helpful vote

Joy P.'s review of Kogan.com earned 2 Very Helpful votes

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