Joy F.

AVOID THIS COMPANY as much as possible. On ordering online, I made several inferences that I "had to have the item by a specific date". I was promised it would arrive by Aug. 28th, the day I needed. The item never arrived, I was home all day. On calling I was told the driver stated "company not open" - this was a residential delivery! I was advised they would deliver it the following Monday or Tuesday. This was of no use whatsoever to me. Their lack of concern for a customer has cost me a transaction worth several hundred dollars.
DO NOT TRUST STAPLES WHEN GIVEN A DELIVERY DATE. They would not give me the current location of the item so I could pick it up myself, and assured me there was no one else that could help me. I had to wait until the following delivery date. I will not accept the order now, and will request a refund. I WILL NEVER USE STAPLES AGAIN, THEY ARE LOSING A GOOD, LONG TERM CUSTOMER. VERY ANGRY.