Joyce L.

I have bought 4 pairs of progressive lens previously & a pair of sunglasses. My new pair is totally useless. I am returning them to have normal bi-focal replacement which I really don't want but that is the only option available. The progressive lens they now provide have ONLY PD focus which means you cannot see laterally. That means you can only see straight forward. You have to turn your head left or right to see as the focus is ONLY STRAIGHT AHEAD. Beware anyone who has progressive lens... they won't be what you have been used to.

UPDATE: The standard bi-focal were even worse! Looking down was particularly dangerous. I stumbled many times in the house & tripped going UP the stairs. I then asked for a refund. They then asked me to TAKE A PICTURE OF MYSELF LOOKING FORWARD & TO THE SIDE so they could determine how I looked thru the glasses... WTF!? I got back an email requesting the same info. I told them AGAIN I didn't want to go thru fooling around with getting 1 pair of glasses... just please credit my account; which they did. I give them 2 stars only because they FINALLY did credit my account.