I purchased several items recently and due to poor quality returned a couple of the tops. Mind you, non of it was great value - or quality, but some I just kept. They charge this outrageous "return label fee" in addition to their return shipping charges. I returned $61.00 in merchandise, and was charged a $34 return labe fee as well as $10 shipping charges. Then when I tried contacting customer service they would never give me any answer what-so ever! Horrible company!