joyce b.

Unaware that Lord and Taylor is not this bunch of grifters. Ordered a dress, package arrives it is a child's pair of jogging pants. Checked Net, phone numbers listed discontinued, sent an email, returned as no such address. Called American Express and they had an email, advised that "you should just file a complaint now" advised I wanted to try to get the dress I had purchased. To make this short, they do not have the dress, never had the dress most probably. Customer Service also not a part of their service. Advised there is an $7.99 charge for returns! Since I do not have a printer getting the return label printed was an issue. So in essence the "not available dress cost me $11.00 and about $50.00 in total frustration. Bundled their emails, adds, picture of the item, etc and sent it to Atty General and Better Bisiness in Pa, a pure bait and switch, AVOID, not sure how I will get a refund but Amex maybe helpful.

Saw the number of ads increasing and saw the fee of Adblock, $2.99 a month, unfortunately I could not load onto my new computer, "incompatible", asked my son to check for me as I am nearing 80 years old. Unable to load the program, " just send them an email and cancel your monthly subscription". Sent them an email explaining the issue, got a time stamp of receipt, and went to my PayPal account to cancel the monthly charge. What should to my wandering eye appear, a $39.00 charge? Sent them seven emails asking how they got permission for a charge of $39.00 + $2.99 for the month? No response, your email received, "do not send multiple emails it causes delays in our response". Contacted PayPal and since I could not produce an invoice, they gave the decision to Adblock. So be cautious, unless you can throw $40.00 away for zip/nada.

I am nearing 80, have learned from a long line of gardeners. In the winter months I love my garden catalogs, when boxes start to arrive mid March it gets hectic, however, one place you need to place a five alarm never order from these folks it is the above named folks.

My sister, another great gardener told me about Smokey's, and in checking out their catalog, I ordered $90 worth of plants via their on line order form. However, free postage for $100.00 order, so I decided to think about it and put it aside for a few weeks.

When I picked up the catalog, I went on line, I started a new order, my cart was empty and I followed the catalog and ordered $100++, gave them my Amex number and waited for the box. Two separate orders arrived. Plants were small, and as I unpacked I checked them off against my catalog selections, except I have two and three of some.

I called, and got a Southern drawl, I am from the South so we are ok. Essentially the order I never completed was added to the order I did complete. I asked did it not seem strange that my Amex number was only on one order. Then we lost that Southern congeniality, "why did you order if you did not have the money?" I asked for Supervisor to call me, no one has done so.

Now to the twigs received. None bloomed last year. Due to their size it would have been a miracle. I decided to move them to the cold frame, rather than put them in the garden. None will bloom this year, they are still very small. So caution is the password. Ordered lilies same time from Breck's and Michigan bulbs, both are in bloom now. As chance would have it, my sister received her package of twigs, and returned them as "not garden ready."

Love our grandchildren, but these guys are hard on soft furnishings. Decided to get slip covers for two chairs. Cheap, but expected throw aways. They are. Decided to order a love seat cover, cheap, but again throw away.

Placed order, two days later an email from Amex that seller had changed the amount charged. I thought probably related to postage issue. A week later checked the code for delivery. No information posted, sent an email. "Not sure why it is not shipped, but will expedite". The next day an email, "sorry item is unavailable, sorry for the inconvenience".

Went to their website, and was able to place an order for same item. Did NOT complete the payment information. In my age group we call this bait and switch.

So with Touch of Class, watch carefully.

For the past few months I have engaged in a useless struggle to fix two problems
1. I cannot send a pin to my group
2. Pins show 8 comments, but there are no comments, I post a comment and comment count is still 8 comments. Later my comment is gone. Messages from Pin group that they have commented on such and such pin, there are no comments.

Instructions from Pinterest complicated, went to Apple, paid $175.00 for trouble shooting, and told this is@ Pinterest, contact Customer Service. More repeat instructions.

So we did some research, since I cannot send a pin, sent messages to a group, go to All Pins and see first pin. There are 7 comments, non visible. I placed a comment, can you add a comment, let me know if you can see my comment? Comment count increased by five, comment count remains@ 7, I can see none of their comments, and they cannot see mine. They also cannot see the 7 reported comments.

We have had a shaky start with program and surrendered for a few months but missed the PBS atmosphere. Got newest Apple TV for Christmas, EXCELLENT! Like the request a show you would like to see featured option. Appreciate the projected programs and those going away, as it helps to plan watching without the surprise of logging on for a certain program and finding it is missing. Have discovered Lord and Master and frankly hoping for a series three. The early stop, stutter and blacking out seem to be related to the device, not Acorn itself. Thanks

Found someone had been in my account and contacted the bank who stopped debit/credit cards and began an investigation. I then began to look over my other atm/debit charges and found this company had charged me $47.88, no idea of who they were. Called them and they informed me that I had looked up someone in Feb 2013 and they are just now billing me, but marked on my statement as recurring charge. Called them and demanded to know how they got my visa number, they didn't know, but a supervisor consulted and money to be returned. How did they get my credit card? Who bills a year later? Did check in Feb 2013 and no charges there. Sending info to Pa Attorney General to request clarification if this is fraud or OK by state statute