I called 2 days prior to my niece's birthday. NO DELIVERY! Claimed they did not deliver balloons unless w/flowers. NOW mind you, you they had 2 days to alert me to the problem. Crickets. When I called 2 days after placing the original order, they said i should have called before 2:00 pm. THIS COMPANY IS SOMEWHERE IN INDIA AND DOES NOT GIVE A CRAP. They took my money though!