Do not ever buy from this company. They are quick to charge your account but takes long to ship the items. When I finally received my purchase, there was an item missing. I messaged them saying I am missing the item, which apparently I had to prove my case, then finally they confirmed its not out of stock, lol. The best they could do is 25 dollar store credit. No I don't want to buy anything from you again and the part is worth more than triple than 25. Still fighting the fight with them.
"We do not have a list of what exactly was shipped."
Dear Jovanni,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for your. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at Chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.