I feel like an idiot, but there's probably more idiots out there who don't read all the "Terms and Agreements" when they sign up for something that's supposedly free, who deserve to know what they might be getting themselves into. Not only did I not read all the fine print, I haven't been checking my credit card statements too closely (lesson learned) and I've been charged close to $500 in the past 8 months for a sercice I never used. Going back and reading the fine lines, I found it says they will charge you around $49.95 a month until you cancel your "5 day free trial membership". They will also NOT let you know it's over and will just charge your "method of payment" for as long as you're stupid enough to not notice. I guess it's legal because I clearly "agreed" to their idiotic terms, but it's definitely not right and it's shady and scammy that they wouldn't let you know upfront about their "free" membership not expiring and all the charges.
Hi Josie,
Thank you for your order and so sorry to hear about the problem.
I failed to check out your order number with your name Josie, could you please provide your order number so that I can check for you soon?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree