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Josie B.

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Total Points
101

1 Review by Josie

  • eBay

10/2/16

Ebay just doesn't seem to get how to compete in today's market. Whether it's buying or selling you're bound to get screwed by these jackoffs.
It started when they eliminated the option for sellers to leave negative feedback about buyers- now sellers are leaving positive feedback about negative experiences with buyers because that is the only way they can warn other sellers. Now if you have an issue with a buyer you can "report" them, which never even yields a response from ebay. Also, as a seller they force you to offer a return policy, which is understandable but it doesn't really matter what your return policy is or how long the buyer takes to want to return something, ebay always sides with the buyer. With used items, forcing a 30 day return policy is ridiculous. If something was damaged when you received it would you wait 30 days to complain? NO. It's leaving the door open for people who know how to scam the system. Furthermore some things are time sensitive- aka if I have a 30 day return policy on a prom dress, the buyer can wear it then return it. Poshmark has a 3 day policy, this is great; they receive it and inspect it and that's that.
Now if you're buying on ebay and aren't familiar with it, you'll be had by the overflowing amount of knockoffs and fakes. Sure, most people know the stuff from China is fake and never the proper size, color, quality as the image implies, but now these foreign sellers have gotten smarter and are listing these items as "ships from US" when they really don't. If you check the feedback, they may have 98-99% feedback but when you read the reviews the amount of negative comments is astonishing. Regardless of how many items a seller sells, how many reports that an item is fake or that buyers are unhappy with a seller need to be made before ebay eliminates that seller? Who knows? But I've seen sellers with literally thousands of negative feedback. It is a true testament of ebay's character that they knowingly allow these shady, illegal knockoff sellers to continue on ebay, and we the good sellers pay the price.
I've been a member since 1999. My feedback is 100%. Does ebay care? Not in the slightest, they'll side with a buyer who has a string of shady feedback.
Now let's talk about payment... What other site let's you buy something but not have to pay for it right away? You can add it to your cart on other sites, but until it's paid for, somebody else can actually pay for it and swipe it out from under you. Not on ebay. Once somebody commits to buy that item just sits there waiting for payment. And if the payment isn't made after so many days, instead of being able to relist it, you have to open a case and wait another week to see if the person is going to pay. You used to be able to sort of protect yourself from this as a seller by blocking new buyers but now ebay says that's discriminatory towards new buyers who need to build up feedback. You can block an individual member, but they have to screw you over before you know to add them to your list!
Also, ebay tries to force it's members to ship items same or next day. While I appreciate this service, you're saying if my buyer dinks around and waits 7 days to pay for an item that I have to rush to the PO to get it out to them- DUMB! Clearly they didn't want it that fast or they would have paid right away.
In no way is this a comprehensive list of issues you're sure to incur with ebay, but it's a good warning to stay away if you're an honest person whether you plan to sell or buy!

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