I do agree with other reviewers that the quality on certain Peruvian connection items has diminished and their overall prices have increased. I have shopped PC 15 years, I am a good, loyal customer and spent a lot of money over the years. My biggest complaint is with customer service. I wanted an credit on an item I purchased that had gone on sale. Still had 2 days left on 30 day refund, tags still on item. I asked for the credit, instead of shipping item back and reordering, lot of hassle on both sides and not environmentally conscious either. I was spoken to like I was some sort of criminal and chastised like a child. I was told there was a note that I had requested this once before about 2 years ago. Can you imagine the horror, requesting a credit on a sale item that was recently purchased, instead of returning and reordering, and doing it not once, but twice in a fifteen year period. Well I just found it baffling. Sent back the item, $460 sweater along with $1000 dollars of other items that were still unworn and with in the return period. PC chose to lose a good customer over a $90 credit.