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Josiana P.

1
Level 1 Contributor

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Total Points
267

3 Reviews by Josiana

  • Peruvian Connection

9/14/19

I do agree with other reviewers that the quality on certain Peruvian connection items has diminished and their overall prices have increased. I have shopped PC 15 years, I am a good, loyal customer and spent a lot of money over the years. My biggest complaint is with customer service. I wanted an credit on an item I purchased that had gone on sale. Still had 2 days left on 30 day refund, tags still on item. I asked for the credit, instead of shipping item back and reordering, lot of hassle on both sides and not environmentally conscious either. I was spoken to like I was some sort of criminal and chastised like a child. I was told there was a note that I had requested this once before about 2 years ago. Can you imagine the horror, requesting a credit on a sale item that was recently purchased, instead of returning and reordering, and doing it not once, but twice in a fifteen year period. Well I just found it baffling. Sent back the item, $460 sweater along with $1000 dollars of other items that were still unworn and with in the return period. PC chose to lose a good customer over a $90 credit.

  • Ralph Lauren

4/9/16

Great clothes, awesome sales, wonderful customer service. S&H fees are free or very reasonable. Ralph is the best!

  • Sundance

4/9/16

I have been on on and off again customer of Sundance for years. Have had many poor experiences, some good, but recently all bad. I ordered a $600 pair of boots that arrived and were 2 different sizes and the sole of the boots were uneven. The boot itself was gorgeous, but unfortunately made improperly. The packaging of the boot itself was horrible, yet Sundance charges a fortune for shipping. Then I have to be bothered to return defective boots that should have never been shipped to begin with. To add insult to injury I took time to write a review per Sundance's request and my review got rejected!

Josiana Has Earned 27 Votes

Josiana P.'s review of Sundance earned a Well Said vote

Josiana P.'s review of Sundance earned 15 Very Helpful votes

Josiana P.'s review of Peruvian Connection earned 11 Very Helpful votes

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Thumbnail of user dianem422
5/24/19

Peruvian connection has been getting more and more expensive as their merchandise is of less...

Thumbnail of user anno105
12/11/18

Peruvian Connection's clothing is very expensive. Their high quality and unique designs used to...