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joshua n.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment, Hobbies & Interests

Member since March 2016

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by joshua

3/9/16
I've read a lot of reviews about guy4game.com coming short on orders or the website not being able to put out. I'd like to say i've never had that problem with guy4game.com. Most of the people you see who don't get refunds are rude, impatient, and don't have the right information that the customer service worker asks for (maybe a screenshot of some sort or an order id # to verify). I had a pleasant experience, i ordered some items and after two days i just now contacted customer support, was nicely helped by Grace and said she was sorry and asked if i could wait a little longer and of course i said yes. Shortly after the conversation ended i recieved my mail in game, maybe not even 10 minutes. So if you're ever skeptical of guy4game.com then read their policies, don't trade gold back even if they ask, if you need to contact customer support, be nice to the customer support team and your life will get a whole lot easier. Here is my conversation with the customer support team:
Thank you for choosing to chat with us. An agent will be with you shortly.

GOOD NEWS! RAID the Hellfire Citadel with our professional teams. Four hours full clear! Safe and pleased journey. Chat with us for more details.
You are now chatting with Grace.
Grace: Welcome to our site. How may I assist you today?
Joshua Nolen: Hello Grace:)
Joshua Nolen: I was just curious as to how long mt order may take.
Grace: Would you please provide me with the 7 digits Order ID (Order id: #1******) so I can check the details for you?
Joshua Nolen: order id is:#1648966
Grace:
Let me see

Grace: sorry for the delay and inconvenience, the supply isn't very good for the server, our guys are still working hard for your order now, could you please offer us a few more hours?
Grace:
I am asking our man to hurry up for you

Joshua Nolen: yes of course :) i've got the time and patience. I also understand y'all probably have way more customers than i'll have to deal with, so props to you guys. Just wanted to check up on things is all.
Grace:
Thank you for your wait

Grace:
Much appreciated:)

Joshua Nolen: No problem :) i believe that is everything unless you need any more information from my end.
Grace:
No need

Grace:
Good nigth

Grace:
Night *

Grace:
We will let you know once the items are sent

Joshua Nolen: alright you have a good night too grace thank you!
Joshua Nolen: should i stay in chat then?
Grace:
No you dont have, our man will trade you the items if you are online, if not they will just mail

Joshua Nolen: Thank you much, i'll probably be online for a while longer then. Thank you for everything Grace and as soon as i get my much anticipated order i'll be sure to leave a nice review:)
Grace:
You're welcome:)

Joshua Nolen: have a nice day grace!
Grace:
You too

Grace:
Take care

joshua Has Earned 2 Votes

Joshua N.'s review of Guy4Game.com earned 2 Very Helpful votes

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